How to Deal With Refunds?

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I experienced a sudden increase in refund requests
recently.

That made me unhappy :-(

Until I realized that my *percentage* of refund
requests had stayed the same....it was my sales that
went through the roof!

So I guess that's good news! Phew!

More refund request, more tech support, more
customer service...but as long as it's due to more
sales, I'm a happy bunny :-)